SCHEDULE OF FEES
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| Air |
|
| Domestic Booking |
$60.00* |
| Domestic Reissue |
Free* (1) |
| Domestic Cancellation and Credit Hold |
Free* (1) |
| Domestic Cancellation and Refund Application |
Free* (1) |
| Trans-Tasman Booking |
$40.00 |
| Trans-Tasman Reissue |
Free (1) |
| Trans-Tasman Cancellation and Credit Hold |
Free (1) |
| Trans-Tasman Cancellation and Refund Application |
Free (1) |
| International Booking |
$110.00 |
| International Reissue |
Free (1) |
| International Cancellation and Credit Hold |
Free (1) |
| International Cancellation and Refund Application |
Free (1) |
| Land |
|
| Individual Booking |
Free |
| Individual Cancellation |
Penalties advised upon confirmation |
| Group Booking (All Destinations excl. Timor-Leste) |
15% (2) |
| Group Booking (Timor-Leste) |
20% (2) |
| Group Cancellation |
Penalties advised upon confirmation |
| Technology |
|
| Implementation (One-Off) |
Free |
| Maintenance and Support (Per Month) |
Free |
| Profile Creation (Per Profile) |
$25.00* |
| Support |
|
| Afterhours Assistance |
$60.00* (3) |
| Airport Departure |
$400.00* |
| Attendance at Information / Pre-Departure Meeting |
Free |
| Supplier Invoice Payment *Conditions Apply |
4% of the AUD value amount |
| CashPassport |
|
| Initial Card Issue Fee |
$60.00 |
| Additional Card Issue Fee |
$10.00 |
| Load Fee (incl. Initial Load and Reloads) |
1.1% of the load amount (per transaction) |
| Cash-Out Fee |
$10.00 plus 1.1% of the cash-out amount |
(1) Excludes any additional fare, taxes, levies, and fees that may be charged by the airline.
(2) The management fee is applied to the AUD value of any confirmed land content.
(3) The afterhours assistance fee is charged per call that is received outside of business hours, and can be charged multiple times per booking.
* GST applies.
